Return Policy

At Lunvioris™, we want you to be completely satisfied with your purchase. If you’re not happy with your order, we offer a fair and easy return process to ensure a smooth shopping experience.

Return Eligibility:
You can request a return within 30 days of receiving your order, provided the following conditions are met:

• The product must be unused and in its original condition.
• Items should be returned with their original packaging whenever possible.
• Proof of purchase (such as an order confirmation email) is required for processing your return.

Please note that some products, particularly those related to hygiene and safety, may not be eligible for return.

Return Process:
If your return request is approved, our customer support team will send you detailed instructions on how to return the item. Return shipping fees may apply, unless the item was damaged or incorrect upon arrival.

Once we receive and inspect the returned product, we’ll notify you regarding the status of your refund. If approved, your refund will be issued to the original payment method used during checkout.

Non-Refundable Shipping Fees:
Please note that shipping fees paid at the time of purchase are generally non-refundable, unless the return is due to an error on our part.